New Service Request

Step 1 of 4 — Service Type & Documents
Processing documents...
Extracting case information
Service Type

Track Jobs

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Workflow & Policies

Payment & Quoting:
  • Quote: Upon submitting a request, our team will review the details and provide a formal quote.
  • Invoice: Invoicing is generated post-service.
  • Mileage: Estimates exclude potential mileage fees for out-of-service areas. See Coverage Map for details.
Standard Operating Procedures:
  • Single Subject Entries: Please submit one service request per subject/serve.
  • Co-Located Subjects: Additional serves for the same subject or multiple subjects at the same address must be submitted as separate requests for tracking purposes.
  • Volume Discount [Same subject/Same address]: If multiple jobs were submitted at the same time, a 10% discount to all additional jobs will show in your projected estimate and quote.
  • Volume Discount [Different subject/Same address]: If multiple jobs were served at the same time, a 10% discount to all additional jobs will be applied to your final invoice internally.
  • Eligibility: Multiple Service Requests must be submitted back to back to qualify for the address discount.
Job Status Flow:
  • Awaiting Quote: Request received, our team is reviewing.
  • Quote Ready: Your quote is ready — review and approve in Track Jobs.
  • Quote Approved: Quote accepted, job is being assigned to a server.
  • In Progress: Job is active — a server has been assigned and is working your serve.
  • In Review: A service attempt is under admin review.
  • Filing: Documents are being filed with the court.
  • On Hold: Job is temporarily paused — our team will follow up.
  • Completed: Service complete. Outcome and affidavit recorded.
  • Cancelled: Job has been cancelled.

Coverage Area

Service within our primary coverage area is a flat rate with no mileage fees. Any service outside of this area is subject to mileage fees calculated from our base in 48035.

Coverage Map

Profile

Account Information

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