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Payment & Quoting:
- Quote: Upon submitting a request, our team will review the details and provide a formal quote.
- Invoice: Invoicing is generated post-service.
- Mileage: Estimates exclude potential mileage fees for out-of-service areas. See Coverage Map for details.
- Single Subject Entries: Please submit one service request per subject/serve.
- Co-Located Subjects: Additional serves for the same subject or multiple subjects at the same address must be submitted as separate requests for tracking purposes.
- Volume Discount [Same subject/Same address]: If multiple jobs were submitted at the same time, a 10% discount to all additional jobs will show in your projected estimate and quote.
- Volume Discount [Different subject/Same address]: If multiple jobs were served at the same time, a 10% discount to all additional jobs will be applied to your final invoice internally.
- Eligibility: Multiple Service Requests must be submitted back to back to qualify for the address discount.
- Awaiting Quote: Request received, our team is reviewing.
- Quote Ready: Your quote is ready — review and approve in Track Jobs.
- Quote Approved: Quote accepted, job is being assigned to a server.
- In Progress: Job is active — a server has been assigned and is working your serve.
- In Review: A service attempt is under admin review.
- Filing: Documents are being filed with the court.
- On Hold: Job is temporarily paused — our team will follow up.
- Completed: Service complete. Outcome and affidavit recorded.
- Cancelled: Job has been cancelled.
Service within our primary coverage area is a flat rate with no mileage fees. Any service outside of this area is subject to mileage fees calculated from our base in 48035.
Account Information
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